Return & Refund Policy

Return and Refund Policy for The Link Between Careers And Business Solutions

Effective Date: 06 January 2024

Thank you for choosing The Link Between Careers And Business Solutions. This Return and Refund Policy applies to the purchase of furniture, products, and services through our website.

1. Returns and Exchanges for Furniture and Products:

a. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a return or exchange at no additional cost to you.

b. Change of Mind: If you wish to return an item due to a change of mind, you may do so within 7 days of receiving the product. However, the item must be in its original condition, and return shipping costs will be the responsibility of the customer.

2. Return Process for Furniture and Products:

a. Contact Us: To initiate a return or exchange, please contact us at info@thelink-group.co.za or call us at 087 510 0935, providing your order number and details about the item you wish to return.

b. Return Authorization: Once your request is reviewed, we will provide you with instructions and, if applicable, a return authorization number.

c. Packaging and Shipping: Please securely package the item in its original packaging and ship it to the address provided with the return authorization. The customer is responsible for return shipping costs unless the return is due to a damaged or defective item.

3. Refund Process:

a. Refund Eligibility: Refunds will be processed once the returned item is received and inspected. Refunds are issued for the purchase price of the item, excluding shipping costs.

b. Timelines: Refunds will be processed within  30 days of receiving the returned item.

4. Services:

a. Job Listings and Business Solutions: Services such as job listings and business solutions are non-refundable once purchased.

5. Contact Information:

For all inquiries related to returns and refunds, please contact us using the following details:

6. Changes to the Return and Refund Policy:

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

7. Contact Us:

If you have any questions or concerns about our Return and Refund Policy, please contact us at info@thelink-group.co.za or 087 510 0935.

By using our services, you agree to the terms outlined in this Return and Refund Policy.

[Email: info@thelink-group.co.za] [Phone: 087 510 0935]